Privacy Policy

1. Who We Are

The entity responsible for processing your personal data is [LEGAL NAME OF THE COMPANY/SCHOOL], located at [FULL ADDRESS], VAT number [TAX IDENTIFICATION NUMBER], hereinafter referred to as “School.”

2. What Data We Collect and Why

In the context of our activity of selling free flight experiences, training, and maintenance, we collect the following data:

  • Identification Data: Name, VAT number (for billing), and identification document (when strictly necessary for insurance or FPVL certifications).
  • Contact Data: Email and phone number (for sending vouchers, scheduling flights, and managing weather changes).
  • Health and Physical Data: Weight and age (strictly necessary to ensure flight safety and equipment suitability).
  • Transaction Data: Information about voucher purchases and order history.

3. Payments and Security (Stripe)

To process payments in our online store (WooCommerce), we use the Stripe platform. Your credit/debit card data is transmitted directly to Stripe through an encrypted connection (SSL). The School does not access or store your full card details. The management of these data is handled by Stripe according to its own privacy policy and banking security standards (PCI DSS).

4. Cookies and Analytics

We use cookies to enhance your browsing experience and tools like Google Analytics to understand how visitors use our site. These data are anonymized (your IP is masked) and are used solely for statistical purposes and service improvement. You can manage or disable cookies in your browser settings at any time.

5. Data Sharing

We do not sell your data to third parties. Data sharing occurs only when strictly necessary for service provision:

  • Insurers and FPVL: For activation of mandatory insurance and issuance of student/pilot licenses.
  • Authorities: When required by law.

6. Data Retention

Personal data will be retained only for the period necessary for the purposes for which they were collected (e.g., voucher validity) or to comply with legal obligations (e.g., 10 years for billing data).

7. Your Rights

Under the GDPR, you have the right to access, rectify, restrict, or delete your personal data (“Right to be forgotten”), as well as the right to data portability. To exercise these rights, contact us via email: [SUPPORT EMAIL].